MX Writer Refund Policy

Thank you for choosing MX Writer, our AI content and image generation service. This refund policy outlines our guidelines for subscription cancellations and refunds.

Cancellation Policy

• • You may cancel your subscription at any time through your account settings
• • Upon cancellation, you will retain access until the end of your current billing period
• • No partial refunds are provided for unused time in a billing period
• • Credits and tokens purchased are non-refundable once used

Refund Eligibility

• • Refund requests are only considered within 48 hours of initial subscription purchase
• • Only first-time subscriptions are eligible for refunds
• • Refunds are issued solely for technical issues preventing service access
• • The refund amount will be reduced by the value of any services used

Exceptions - No Refunds Available For

• • Used credits or generated content
• • Subscription renewals
• • Account terminations due to Terms of Service violations
• • Special offers or promotional subscriptions
• • Bulk credit purchases
• • Custom orders or additional services

Process

• • Submit refund requests to [email protected]
• • Include your account email and reason for the request
• • Requests are reviewed within 5 business days
• • Approved refunds are processed to the original payment method

Additional Terms

• • We reserve the right to deny refund requests that do not meet our criteria
• • This policy may be updated at any time without prior notice
• • Continued use of our service constitutes acceptance of this policy

For any questions about this policy, please contact [email protected]

Last Updated: February 22, 2025